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The Funeral Rule - Consumer Rights

The Federal Trade Commission's Funeral Rule is a federal law applicable to funeral providers. The Funeral Rule grants certain rights to consumers in connection with funeral goods and services. Under the Rule:

(1) consumers have the right to choose the funeral goods and services they want (with some exceptions);

(2) the funeral provider must state this right in writing on a General Price List;

(3) if state or local law requires consumers to buy any particular item, the funeral provider must disclose it on the General Price List, with a reference to the specific law;

(4) the funeral provider may not refuse, or charge a fee, to handle a casket a consumer bought elsewhere; and

(5) a funeral provider that offers cremations must make alternative containers available.

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